Frequently Asked Questions
All prices are in US dollars; additional charges may apply from your bank due to the currency conversion if shipping to Canada.
Should you be using a gift card issued by Visa, MasterCard, AMEX or Discover, you will need to call the numbers on the back of the card and register it under your name or zip code. Once they attach this information to your account you may then use your gift card as if it were a standard credit card.
Unfortunately, the retail hold and final charge aren't combined into a single transaction. Should there be any changes or adjustments to your order it can result in multiple pending retail holds on your account. We do not assume responsibility for loss or inconvenience due to held funds.
Payment Information
Should the gift card cover the full amount of the order, including shipping and sales tax, all you will need to do is finish filling out the billing and shipping information and then hit the 'Submit Order' button. If you still owe a remaining balance you will be prompted to provide your credit card information. Please make sure you apply your Spencer's gift card first before any other form of payment.
Billing Information
All prices are in US dollars; additional charges may apply from your bank due to the currency conversion if shipping to Canada. The shipping charges paid on the order reflect the fees for delivering your package. You will be responsible to pay any additional taxes, duties, or fees upon arrival of the delivery. Spirithalloween.com is unable to estimate costs associated with the additional fees. You can contact the Canadian customs office for more information on duties and taxes. Please familiarize yourself with customs laws prior to ordering.
Should you be using a gift card issued by Visa, MasterCard, AMEX or Discover, you will need to call the 1-800 number on the back of the card and register it under your name or zip code. Once they attach this information to your account you may then use your gift card as if it were a standard credit card. Please note: the full amount of the purchase cannot exceed the amount of these forms of payment or the order cannot be completed.
Unfortunately, the retail hold and final charge aren't combined into a single transaction. Should there be any changes or adjustments to your order it can result in multiple pending retail holds on your account. We do not assume responsibility for loss or inconvenience due to held funds.