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Guest Services: Contact Us

FIND A STORE to obtain your local store's contact information.

Need Help? Call Customer Service at (866) 586-0155.
To request a callback , please press option 1 any time after call options are selected; when on hold.


Guest services:
Zombie Tech Squad - Animatronic Support:

Customer Service Hours of operation:

• Mon - Sat: 10am - 10pm EST.
• Sun: 12pm - 8pm EST.

Please note that the schedule is subject to change on Holidays.

Please be sure to check out our Guest Services Help Pages for Commonly Asked Questions with the following Issues: