A: There is a spring on the back of the frame where the head attaches. If this spring isn’t strong enough, you can shorten the spring by removing the end from the frame and reinstalling using about ½" of the spring coils.
A: Locate the head piece on the frame. It has an extension on the back that sits on top of the metal T-shaped part of the frame. This is what makes the head lower and the arms fold. If the extension piece is sitting under the T-shaped part of the frame, it will stop the prop from rising. Move the head extension piece so it sits above the T-shaped piece of the frame, and your animatronic should begin to rise.
Locate the strings around the pulley. These strings may have fallen off, causing your animatronic to stop rising. If this is the case, you’ll need to follow our instructions on how to replace the strings.
A: Check the connection between the popping mechanism and the control box.
A: If your animatronic has a volume control feature, make sure that the volume is not turned all the way down.
A: Ensure that nothing is plugged into the speaker jack by mistake.
A: Make sure that the control box and the motion box are connected by a wire or a metal rod.
A: Search the animatronic (at the control box end, head end, or arm end) to make sure that the costume is not caught in the motion mechanism.
A: Some motion boxes use a rubber drive belt that connects the motor to the gears. Sometimes, this is hidden under a small plastic cover. Locate this piece (if your motion box has it) and make sure that the belt is installed properly and is not broken or worn.
A: There are two springs on either side of the mechanism that create the lunging/jumping motion. Locate these springs and make sure that they are attached properly to the prop.
A: Check the costume of the animatronic and make sure that nothing is stuck inside the mechanism, preventing it from returning to rest.
A: Make sure there are no objects obstructing the prop from returning to rest.
A: Ensure that there is no part of the costume stuck in the mechanism preventing it from popping or lowering to rest.
A: Check for damage to the gear, follow the arm into the mechanism, see if the gear has damage to the teeth or if it snapped and is no longer there.
A: Check the connection between the swinging mechanism and the control box.
A: Check the belt drive in the swinging mechanism. You can see this by removing the piece of black tape on the bottom of the mechanism.
A: Make sure the prop is balanced. If it is leaning to one side, more forward, etc.; it can cause unnecessary pressure on the mechanism which can then damage internal pieces.
A: The amount of swing depends on how tightly you can mount the swinging mechanism. If it is hanging loose from a tree branch using the Velcro strap, it won’t swing as strongly. You can use zip ties, duct tape, or something more “heavy-duty” to create a more intense swing. .
A: Locate the wire between the control box and the motion box and make sure that it is connected correctly.
A: Check the actuator rods between the motion box and the moving arm, head, etc. and make sure they are not loose at either end.
A: Make sure the costume is not caught in any of mechanism.
A: Ensure that the belt attached to the motor and the gears is in the correct placement.
A:Sometimes, roaming animatronics can stop roaming if the drive rollers underneath get caught up with dust, hair, or dirt. Remove the blockage from around the rollers, and your animatronic should roam properly.
A: Make sure the roamer is run on a flat/even surface. Sometimes the prop is not getting traction, a small amount of weight can be applied to give better connection from the wheels to the ground.