You will see an additional shipping charge added to your order of either $10, $20 or $25.
The fee assessed is based upon the size of the product. Oversize items are excluded from shipping promotions.
- Elf Adult Costume Set includes:
- Gift box Not Included
- Tunic & Collar - 100% Polyester
- Belt - 75% Polyester, 25% Metallic Glitter
- Hat - 60% Polyester, 40% Plastic Foam
- Shoes - 85% Polyester, 10% Pleather Sole, 5% Plastic Foam
- Wash/Care Instructions:
- Hand Wash Separately In Cold Water
- Line Dry Only
- Use Only Non-Chlorine Bleach When Needed
- Iron Low/Cool Setting if Needed
[2 of 2 customers found this review helpful]
I am very upset because I filled out your spirithalloween.com guest support page, sent the time sensitive email form the middle of LAST WEEK after receiving a shipment with merchandise in the wrong size, and NEVER got a reply. After not hearing from you to get assistance in helping me, I then took it upon myself to EXPRESS ship ANOTHER one, only to find, after receiving the SECOND shipment just today, that yet again, your company picked and shipped the plus size again!! My purchase, item # 07243256 was supposed to be an adult STANDARD costume. Instead, it was a size 14W-24W BOTH times I ordered! Now I have NO elf costume for this weekend for my daughter! and the occasion is ruined. There is nothing you can do for me at this point, other than to refund ALL my shipping expenses. That's the very least you can do. But of course there is no one who answers the phones, NOR the emails, so what's the point? I'll have to make sure I don't order from this company again and let everyone else know also to BEWARE.
- All deliveries are pending approval and merchandise availability.
- Delivery time includes 24-48 business hours for processing.
- Orders are processed Monday-Friday.
- Our carriers DO NOT require a signature… If you are not home, the package will be left at your address.
- Orders are NOT processed or shipped on Saturdays, Sundays, or holidays.
- Second Day and Overnight orders must be in before 12 PM EST to ship out same business day.
- Second Day and Overnight orders placed after 12 PM EST will ship the following business day.
- Second Day and Overnight orders are delivered Monday-Friday. They are NOT delivered Saturday or Sunday.
- Watch for e-mails from us. Check your spam folder, as our e-mails do sometimes end up there! We may need additional information to process your order.
- We will gladly accept products for returns within 14 days from when you received your purchase. We accept returns that don’t appear to be worn, are in new condition, and are in their original packaging. Read More >>