You will see an additional shipping charge added to your order of either $10, $20 or $25.
The fee assessed is based upon the size of the product. Oversize items are excluded from shipping promotions.
Really disappointed. Ordered this for my 7 year old son so you can imagine the anticipation waiting for the costume to show up in mail. They sent wrong size (sent small) even though I ordered medium and invoice showed the accurate size ordered as well. Now I had a truly sad child. Because they would not accept returns as it's an international order and online order only I decided to order it again and hope to get the right size but go figure they sent wrong size AGAIN. I know, What was I thinking. When you add up the shipping costs and cost of costume that does not fit I will not be using this method anymore. Furthermore I never did receive a response from my previous email.
The mask came broken. I tried to call to speak with someone but you don't have any actual people manning the phones. Now my son will have a partial ruined costume b/c you can't respond. I shouldn't have to wait to have a phone call / email returned! Thanks for ruining my 8-year old's costume!
I was trying to find the same costume for three boys. This costume runs very small to size. Do not go by chart on website for size. RETURN CHARGE IS REDICULOUS. 5% PLUS SHIPPING COST - IT ALMOST WASN'T WORTH RETURNING. Please note that I haven't received my refund YET - So I am only assuming that I will get it in a timely manner. Oh and good luck trying to get the lower cost shipping form from their website. I had no luck with that at all. All other costumes and accessories ordered were great! The kids loved them.