A: The bad news is that if an item isn't pictured online, it is not available at this time. We are constantly receiving shipments in online and at our local stores. Please check back with our website frequently for availability.

A: Well…unfortunately, our website is not always capable of refreshing as quickly as we would like. So even though an item may say it is available, if you can't add the item to the cart, the item is out of stock and will most likely be updated within 24 business hours.

A: The words "In Stock" will appear next to the item on the product detail page. You will be able to add the item to your cart and the inventory will be available to ship.

A: Some of our items will be coming back in stock. Please make sure that you are not doing a general web search for a specific product. If you are, the product is most likely a retired product. We suggest checking back with us frequently to see if the item becomes available.

Remember… some out of stock items are available for Pre-Order and are noted as such on the product detail page, along with their estimated in-stock date. Just add the product you want to pre-order to your cart and check out as usual..

A: Our products contain features in the product detail pages that can assist you in learning more about the product. Common features found in the product detail pages are located below:

• Item Number: The item number identifies the specific product you are currently viewing. You can use the number when you want to go back and search for the specific product.
• Product Description: Contains specific information and contents associated with the product.
• Size Chart: If available, a link may be located in the product description on the specific item that can help you determine which size will best fit you.
• Product Reviews: Product reviews offer opinions from actual customers who have purchased the specific item in the past.

A: Our products contain features in the product detail pages given to us directly from the manufacturer that can assist you in learning more about the product. We are continuously updating this information as we receive it.

A: A sizing chart is available on almost every product page. If in doubt, it's usually best to order the larger size. Please note that bodysuit costumes such as many superhero costumes are meant to be tight fitting.

A: Certain products offered for sale by Spirit Halloween are restricted from delivery to certain states and municipalities.

These locations have laws preventing the sale of these goods in these areas.

Spirit Halloween has identified those restrictions under state law and will not ship prohibited items to the identified locations. For more information please review local and or state laws.